Priority Banking

Today I went to Public bank again to take out my Fixed Deposit that matured last month and put into Standard Chartered Bank to take advantage of the 4.01% interests rate per annum. In the meantime, I also applied for priority banking and received a notepad that looks like a diary. I also hope to get my Infinity Credit Card. Well, I am not too happy with the service of the relationship manager who tells me that there is no gift at all and all given out. After much talking, then only she relented. My God! This was my entitlement that should be given out automatically and not with much persuasion or arm-tactic. I feel like lodging a complaint but then that will be another day.